About us

We innovate the logistics world with integrity, efficiency, and passion.

MISSION

Transform information for intelligent decision-making.

VISION

Innovate the logistics world with integrity, efficiency, and passion for service.

VALUES

INTEGRITY

We always do what is right, with transparency and commitment in every action.

RESPECT

We value people, their ideas, and diverse ways of thinking as the foundation of our strength.

LOYALTY

We build trust with a firm commitment to our team and our clients.

Our history

1997

Faced with increasing accidents on highways, Quique and Cuqui decided to create a database of carriers with the clear goal of contributing to safety; thus Recurso Confiable was born with its first offices in Santa Anita.

Daly joined the team.

2005

With a fresher, more technological style, the brand was updated, while offices moved to the 'Big Ben' building in Tlalnepantla, State of Mexico.

Offices in the Big Ben building, Tlalnepantla
2010

We opened offices in Guatemala and renewed our brand image, providing greater solidity and confidence.

Map: Mexico and Guatemala
2012

We opened offices
in Colombia.

Map: Colombia and Latin America
2015

We entered the United States with the We’RControl brand.

Map: United States and the Americas
2018

We achieved ISO 27001 certification; an Information Security Management System to ensure the confidentiality, integrity, and availability of data.

ISO 27001 certification

Information security

Design and support for digital logistics events

  • Certificate: 3045
  • Valid until: 17/07/2026

NMX-I-27001-NYCE-2015/ ISO/IEC 27001:2022

2020

We achieved ISO 9001 certification, ensuring data quality and security to guarantee full confidentiality, integrity, and availability of information.

ISO 9001 certification

Certified quality

Design and support for digital logistics events

  • Certificate: 2280
  • Valid until: 17/07/2026

NMX-CC-9001-IMNC-2015 (ISO 9001:2015)

2023

For the first time we became part of Top Companies and Top Companies Women.

Expansión Super Companies 2023 Top companies Expansión Super Companies for Women 2023 Top companies
2025

We appeared for the first time in a “Gartner” article within the “Voice of the Customer” quadrant for Real-Time Transportation Visibility Platforms.

We became success stories for partners such as Google and Here.

We created the RC Talent Shift program for the development and growth of our team members.

Google HERE
2001

Recurso Confiable entered the digital world by creating the code for a Platform.

The first RC Control team member joined: Angélica Castañeda, who is still part of the team. Offices opened in Guadalajara and one year later in Monterrey.

2006

With RC Control Track, our Real-Time Transportation Visibility Platform, we created the first logistics visibility project with +700 mobile terminals; this is how we began measuring key indicators such as On-Time.

2011

HEB recognized us as
Strategic Supplier of the Year.

Recurso Confiable and H-E-B, 2011
2014

We acquired our own offices and consolidated our growth.

Recurso Confiable owned offices
2016

RC BPO was born: ethical human experts who handle our clients' logistics operations 24/7 in distribution centers for Mexico's leading retailers.

RC BPO

our team committed to your goals

2019

We reinvented our brand and became a leading technology company in Mexico and Latin America.

Recurso Confiable

with security we improve the supply chain

2022

For the first time we received the E+E recognition, which highlights the most ethical companies.

Most ethical companies E+E 2022
2024

We brought Tracky to life; born as a chatbot and now an AI agent committed to streamlining and delivering real-time information to our clients.

Tracky, Recurso Confiable AI agent