Logistics Observability, learn about it and discover everything it can do for you.

What is observability?

Observability is a term that has gained popularity in recent years within the technology industry, and although it may seem like something new, the reality is that it has been part of the engineering world since the 1960s.

It is a concept that arises from control theory and refers to the degree to which the internal condition of a complex system can be understood if only its results are known. In other words, the greater the degree of observability, the easier it is to move from diagnosing a problem to finding its cause and solution.

Observability provides a holistic view of the system that allows you to identify when, where, why, and how atypical behavior occurred, making it possible to prevent incidents.

How is observability applied in the logistics industry?

In the world of logistics, billions of transactions, logistics events, alerts, and shipping logs are generated daily by countless players within the industry, which literally cannot be analyzed by conventional means. This is why, within the context of technology applied to logistics, logistics observability plays a fundamental role, as it provides a global view of end-to-end logistics operations, allowing for the identification of atypical behavior and the prevention of incidents.

When we bring this concept to the world of logistics technology, we can say that observability allows for a 360° view of the events and performance occurring within the logistics operation being executed.

Within the logistics industry, it is a new frontier, the advanced monitoring capability designed to predict the status of a system based on measurements of different observable data signals. In other words, we can say that it is digital monitoring with predictability, or rather, the ability to predict logistics events before they happen.

Better safe than sorry

Any system is bound to fail, which is why applying logistics observability helps identify problems in real time and deliver data that allows for complete observation of the entire logistics operation, which in turn prevents future failures.

The main objective is to understand the real-time and historical behavior of the operation in order to identify and solve problems in a faster and more automated way, even before they happen.

The pillars of logistics observability

Logistics observability consists of three fundamental and essential pillars that must be worked on in an integrated manner to achieve a successful outcome that provides an understanding of what incidents occur, how they occur, when they occur, and their origin and triggers.

01

Registro de eventos logísticos.

A valuable resource with which data collection begins, it is like the system’s diary, recording general events and those agreed with customers in a specific format and marking the exact time they are generated.

02

Monitoreo en tiempo real.

It provides visibility and shows the end-to-end journey, as well as allowing you to see how services and multimodal journeys connect. Predictability can be generated for various indicators such as ETA (estimated time of arrival of units), which provides accurate predictability based on the type of cargo unit, OTA (On-Time Arrival), and OTD (On-Time Delivery), among others.

03

Métricas y medición.

Numerical representations of data, quantitative values on the performance of the operation that are used to analyze the behavior of a particular event or group of events. Real-time metrics are generated and historical data is used to generate predictability, ensuring that the data is of high quality (accurate, reliable, and precise).

The benefits of logistics observability

The benefits that observability brings to the logistics operations of companies that adopt it are countless. In summary, the main ones are:

01

Información en tiempo real.

With high-quality, accurate, and reliable data that provides end-to-end visibility into logistics operations.

02

Anticipación de eventos.

Make timely decisions at the right moment to prevent incidents or take action to resolve them as quickly as possible.

03

Analítica avanzada.

With a mix of real-time and historical data that allows you to understand the operation and any deviations in it, if there are any.

04

Automatización.

This is achieved by including artificial intelligence and machine learning tools with predictive models that reduce manual activities by up to 90%.

05

Una sola plataforma.

If you have fragmented, incompatible information in different sources and platforms, logistics observability requires that everything exist on a single platform under a universal language that allows for a 360° view.

Observabilidad logística con Recurso Confiable

¿Quieres tener Observabilidad de tu operación logística pero no sabes cómo empezar o con quién conseguirla? Es muy sencillo, con Recurso Confiable y nuestra plataforma de visibilidad logística en tiempo real, Control Track, puedes tener la Observabilidad que revolucionará y automatizará tu operación.

Control Track te permite observar cualquier situación en tiempo real y en una sola plataforma, brindándote la posibilidad de anticiparte en caso de que exista algo inesperado, te permite actuar de manera rápida, efectiva y en el momento adecuado, así como mejorar las entregas en tiempo y forma, lo cuál da como resultado el incremento del nivel de satisfacción de tus clientes.