What is observability?
Observability is a term that has recently gained popularity in the tech industry. While it might sound new, it has been part of the engineering world since the 1960s. It comes from control theory and refers to how well you can understand a complex system’s internal state just by looking at its outputs. The higher the degree of observability, the easier it is to go from diagnosing a problem to finding its cause and solution. Observability provides a holistic view of the system, allowing you to identify when, where, why, and how an unusual event occurred, and making it possible to prevent future incidents.
How is observability applied in the logistics industry?
In the world of logistics, billions of transactions, events, alarms, and shipping logs are generated daily by countless players in the industry. These can’t be analyzed by conventional means. This is where logistics observability becomes crucial, providing a complete, end-to-end view of the operation. It allows you to identify unusual behavior and prevent incidents.
When we apply this concept to logistics technology, observability gives you a 360-degree view of the events and performance within an operation. In the logistics industry, it’s a new frontier. It’s the ability to use advanced monitoring to predict the state of a system based on different data signals. In other words, you get digital monitoring with predictability , or the ability to predict logistics events before they happen.
An ounce of prevention is worth a pound of cure
Any system is bound to fail. That’s why applying logistics observability helps you identify problems in real time and provides data that gives you a complete view of the entire operation. This, in turn, helps prevent future failures. The main goal is to understand the real-time and historical behavior of your operation to identify and solve problems faster and more automatically—even before they occur.
When we apply this concept to logistics technology, observability gives you a 360-degree view of the events and performance within an operation. In the logistics industry, it’s a new frontier. It’s the ability to use advanced monitoring to predict the state of a system based on different data signals. In other words, you get digital monitoring with predictability , or the ability to predict logistics events before they happen.
An ounce of prevention is worth a pound of cure
Any system is bound to fail. That’s why applying logistics observability helps you identify problems in real time and provides data that gives you a complete view of the entire operation. This, in turn, helps prevent future failures. The main goal is to understand the real-time and historical behavior of your operation to identify and solve problems faster and more automatically—even before they occur.
The pillars of logistic observability
Logistics observability is built on three essential pillars that must be integrated to get a successful result. This approach gives you a complete understanding of what incidents occur, how they appear, when they happen, and their origin and triggers.
01
Logistics Event Logging
This is a valuable resource where data collection begins. It’s like the system’s diary, where general events are logged in a specific format with the exact time they are generated.
02
Real-time monitoring
This provides visibility and shows the end-to-end journey of shipments. It also allows you to see how services and multimodal trips connect. You can use this to predict various indicators, such as ETA (Estimated Time of Arrival) , which provides accurate predictions based on the type of cargo unit, and On-Time Arrival (OTA) and On-Time Delivery (OTD).
03
Metrics and measurement
These are numerical representations of your data. They are quantitative values about the performance of your operation, used to analyze the behavior of a specific event or a group of events. Metrics are generated in real-time, and historical data is used to create predictions, ensuring the data is of high quality (accurate, reliable, and exact).
The Benefits of Logistic Observability
The benefits of observability for companies that adopt it are countless. The main ones are:
01
Real-Time Information
Access high-quality, accurate, and reliable data that gives you an end-to-end view of your logistics operation.
02
Event Anticipation
Make timely decisions to prevent incidents or solve them as quickly as possible.
03
Advanced Analytics
Use a mix of real-time and historical data to understand your operation and any deviations that may occur.
04
Automation
Incorporate artificial intelligence and machine learning tools with predictive models that can reduce manual tasks by up to 90%.
05
A Single Platform
If you have fragmented or incompatible information from different sources, logistics observability requires everything to exist on a single platform with a universal language. This provides a 360-degree view.
Logistic Observability with Recurso Confiable
Do you want to have observability for your logistics operation but don’t know how or where to get it? It’s very simple. With Recurso Confiable and our real-time logistics visibility platform,
Control Track, you can have the observability that will revolutionize and automate your operation. Control Track allows you to observe any situation in real time and on a single platform. This gives you the ability to anticipate unexpected events, act quickly and effectively at the right time, and improve on-time deliveries, which increases customer satisfaction.
