BPO
General description
BPO We Track is a managed service that uses the Control Track platform with Big Data and Artificial Intelligence tools to monitor “exception” shipments, i.e., those that present a risk of arrival; Added to this is the dedicated attention of our logistics operation experts. As a result, we offer a specialized support service that optimizes complete visibility of the operation and provides 100% traceability.
TRACKY
+3,500 trips monitored daily.
24/7 monitoring of the operation through active communication with the shipper, transport providers, and our unified GPS signal platform.
Identification of risks/deviations in logistics events.
Obtaining and validating POD
Analytical capacity of shipment behavior.
Benefits
BPO
General description
BPO OnSite is a managed service that uses the Control Track platform to optimize and streamline logistics processes. We provide preventive visibility based on a logistics delivery plan to mitigate risks from the moment the unit arrives to the final delivery points. We assist in managing receipts in the event of delayed arrivals.
BPO OnSite is a team responsible for the final stage in the supply chain, which, through the coordination of logistics events 24/7 at the time of unloading automates this process, generating real-time visibility and making the operation more efficient. The objective of this team is to mitigate risks in delivery management, providing our customers with visibility throughout the delivery/unloading process, offering a comprehensive logistics service and reducing errors in the process.
Presence in the main distribution centers of Mexico's most important retailers.
Information analysis (specific KPIs) according to operational needs (on-time, processing times, dwell times, incidents)
Real-time information with all digital evidence (photos and documents) of deliveries made.
Through the use of APIs, ERP systems can be directly fed with digital evidence of each delivery.
Benefits
BPO
General description
BPO Shield was created to meet the market’s need for 24/7 security monitoring that incorporates technology, automation, and intelligence as additional elements to the human factor.
By integrating different available data sources such as: Tracto, Caja, portable GPS on the cargo, operator’s cell phone, etc., security is strengthened and the risk of shipments in transit is minimized. We define security rules with our clients to display them automatically and intelligently in order to carry out the corresponding protocol and actions.
24/7 logistics security monitoring by exception on a single platform and in real time.
Safety rules in alert panel
In addition to eliminating mirror accounts:
We are connected with ANERPV – National Association of Vehicle Recovery and Protection Companies, for recovery actions.
Our reports contain information that helps increase the level of security on transportation lines.
Continuous improvement programs can be implemented.