BPO OnSite
Specialized personnel in the logistics operation located at key Distribution Centers (CEDIS) that help end-to-end and side by side all the delivery logistic process. Contact Us
Background
BPO On Site arises from the need of our customers to have visibility and support during deliveries at Distribution Centers and final destinations.
Our specialized staff works 24/7/365 on site with tools that automate processes and generate logistics business intelligence.
Presence in the main Distribution Centers (CEDIS) of the most important retailers.
Overview
BPO On Site uses Real-Time visibility platform Control Track.
We provide preventive visibility through a delivery logistic plan to reduce risks from the moment the unit arrives until the final delivery points.
We offer personalized support in case of delayed arrivals.
Information analysis (specific KPIs) tailored to operational needs:
- On Time
- Length of different logistics process
- Incidents
- Real-Time information with digital evidence (photos and documents)
- Through the use of APIs, digital evidence from each delivery can be directly feed into ERP systems.
Benefits
24/7 specialized personnel with ethics, responsibility and commitment.
Efficient delivery management, minimizing the risks of penalties for late arrivals.
Experts in customer reception processes who are familiar with the routines and unwritten practices of work.
Optimization of the billing process with Real-Time visibility of all Proof of Delivery (POD) evidence (photos and documents).
